Parth Awasthi

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Activity overview

Latest activity by Parth Awasthi
  • Parth Awasthi created an article,

    Are end-users charged for the mobile data request that tru.ID makes for verification?

    Yes, in some cases — the data consumed contributes to the user’s mobile data allowance, but it is a very small amount (a couple of kilobytes). Some carriers already zero-rate this data request, and...

  • Parth Awasthi created an article,

    Does tru.ID verification work when a device is connected to WiFi?

    In order for tru.ID to be able to verify the possession of a phone number, we need to create a mobile data session from the end-user's device. For this purpose, the end-user's device must have mobi...

  • Parth Awasthi created an article,

    How does tru.ID deal with PII?

    As strong advocates of data privacy ourselves, we believe your customers' data is private to them. tru.ID does not require any personally identifiable information (PII) other than an end-user's ...

  • Parth Awasthi created an article,

    Is tru.ID a Data Controller?

    tru.ID is a Data Processor for phone numbers and IP addresses. We log phone numbers you've requested verification for using one-way encryption; meaning tru.ID does not know the numbers that have b...

  • Parth Awasthi created an article,

    Can I use tru.ID for silent verification?

    Yes. tru.ID can verify a phone number your application is already privileged to anywhere in your app. Your end-user terms and conditions should give you the right to collect and process a user's m...

  • Parth Awasthi created an article,

    Do I need my end-users' consent to verify their phone numbers?

    A mobile phone number counts as Personally Identifiable Information (PII). When you pass us a user’s mobile phone number, you are asking us to process that data on your behalf, in order for us to d...

  • Parth Awasthi created an article,

    What happens if a customer loses their phone — how do they protect their identity?

    If a customer loses a mobile device along with their SIM card, they will typically request a new SIM from their MNO and get a new device. In this case, their experience is identical to a customer w...

  • Parth Awasthi created an article,

    What happens when a customer gets a replacement SIM for a genuine/legitimate reason?

    When a user’s Mobile Network Operator (MNO) issues a replacement SIM, they deactivate the old SIM (i.e. it can no longer access any MNO services) the moment the new one is activated (i.e. connects ...

  • Parth Awasthi created an article,

    Does tru.ID mitigate the risk of SIM Swap fraud?

    Yes. tru.ID provides two products to mitigate the risk of SIM swaps. See Active SIMCheck and Strong SubscriberCheck. Nearly all SIM Swap fraud happens within 24-48 hours of a SIM Swap happening. A...

  • Parth Awasthi created an article,

    Does tru.ID verification work if a user has ported or is roaming?

    Yes, indeed — we can verify a phone number's possession and whether there have been any SIM changes for ported as well as roaming numbers. In the case of roaming numbers, support for tru.ID verific...